FAQ

I didn’t get my login information for the course?

Sometimes our emails are bounced by certain email accounts. If you use gmail make sure to check your “Promotions” folder. If you can not locate the login details email, please email us at support@juleskalpauli.com so that we can send you the login details.


Why have I been locked out of my account?

There are two reasons this could happen;

  1. When you are behind payments on The product you purchased, or the monthly membership, you will be locked out of the members area after we have tried charging your card 3 times. In order to unlock your account, you must pay your past due amount by emailing support at support@juleskalpauli.com
  2. If the system detects too many login attempts from different IP addresses, it will lock your account to protect you. This is most common for our members outside of the EU and US. If this happens, email support at support@juleskalpauli.com to let them know it is you trying to log in, and we will unlock your account. If you are in different time Zones you might like to Let support know via our Facebook Mastermind. Only in special circumstances like Holidays or Weekends! 

 

What do I do to get started?

When you purchased you should have received an email titled “Welcome to “Your Product.”  Follow the instructions in there exactly as Julie Syl has lined out.  If you don’t see that email, please email support@Juleskalpauli.com and we will resend it to you.


Do I have to purchase Aweber?

As Julie Syl mentions in the course, you do not have to purchase Aweber if you don’t want to or if you already have a CRM.  This is a suggestion so that you can set up your Lead Magnet & Free Offer the exact same way Julie sets up hers.


I’ve lost my login details!

If this happens you can request for a New password at support@juleskalpauli.com so that we can help you.

 


How Can I Get a Copy of Julie Syl’s Secret Affiliate Road-map?

You can Access it Here


How Do I Request a Refund?

If you wish to request a Refund within 14 days of purchase email support@juleskalpauli.com so that we can forward you the Refund Request Form to complete.  Please refer to our Refund Policy Here: https://rccace.com/privacy-policy/

 


AFFILIATE QUESTION:

When are Affiliate Commissions Paid Out?

Commissions are paid 30 days after a sale is made, on the following 1st day of the month.
For example: A Sale made June 16th, would be paid a commissions on the 1st week of August.
Please log into your Affiliate Center for more details at http://juleskalpauli.com/partners


 

CANT FIND MY QUESTION

Please email support @ support@juleskalpauli.com

 

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